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Privacy Policy

1. Introduction

At Relax Gaming, we respect the importance of your personal data and are committed to protecting it through robust security measures. This Privacy Policy is designed to provide clear guidance on how we handle your information.

2. Personal Data Collection

We collect various types of personal information from you when you create an account or interact with our platform. This includes:

  • User name
  • Email address
  • IP address

Additionally, if you choose to register using social media login credentials (e.g., Facebook), we may also receive certain basic profile data such as your name and email.

3. Account Registration

When registering for an account, you will be asked to provide a user name and password. Please keep this information secure and confidential.

4. Device and Browser Information

We collect technical information about the device or browser you use to access our platform. This may include:

  • Device type (e.g., desktop, mobile)
  • Browser version
  • Operating System

This data is used for analytics purposes only and does not identify any individual user personally.

5. Usage Analytics and Behavioural Data

We collect usage metrics on how you interact with our content. This includes:

  • Pages viewed or visited
  • Searches performed
  • Duration of sessions
  • Device events (e.g., mouse clicks, scrolls)

This data allows us to improve the user experience but is aggregated and anonymized so that no individual's activity can be discerned.

6. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies on our platform for various purposes:

  • Session management: ensuring you remain logged in between page requests
  • Marketing preferences: recording your consent to targeted marketing materials
  • Analytics data collection

Please note that opting-out of these trackers will still allow access to the majority of our content.

7. Communication Preferences

We respect your communication choices and provide options for:

  • Mailing lists (e.g., news updates, promotions)
  • Notifications for changes in account activity or system announcements

Unsubscribe options are clearly presented alongside each notification; simply click on ‘unfollow’ at any time to opt-out of future communications.

8. Data Storage and Retention

We retain user information only for the duration required under applicable laws. Once an account becomes inactive, it will be deleted from our servers after a reasonable period (typically one year).

Please note that when deleting your account, all stored content related to this profile is removed permanently with no chance of recovery.

9. Account Security and Access

To protect against unauthorized access, we maintain robust security measures including:

  • Password hashing using industry standard algorithms
  • Session encryption for data exchange

In addition, multi-factor authentication (MFA) is offered for enhanced account protection; please explore these options in your user profile settings.

10. User Rights Regarding Personal Data

As a registered Relax Gaming user you have the following rights regarding your personal information:

  • Right of access: obtain copies or corrections to data stored
  • Right to be forgotten: deletion after reasonable notice and retention periods passed

Exercise this right by contacting our support team.

11. Compliance with Applicable Regulations

We adhere strictly to all applicable local, national, and international privacy regulations. These include:

  • General Data Protection Regulation (EU)
  • California Consumer Privacy Act
  • Children’s Online Privacy Protection Act
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