For assistance with your account, responsible gambling concerns, or technical issues, please refer to our support channels below.
Unfortunately, we do not currently offer live chat support directly on our website.
While we do not have a dedicated email address for direct customer communication, you may reach out to the casino operator where you play Relax Gaming slots. They will be able to assist with your query or redirect you to their own support channels if needed.
For immediate assistance and frequently asked questions, please visit our help centre.
If you need advice on responsible gambling practices or have concerns about your gaming habits, we recommend contacting GamCare, a UK-based organization dedicated to supporting those affected by problem gambling. You can also self-exclude through GAMSTOP.
If you are experiencing technical difficulties with our games or content, we recommend contacting the casino operator where you play Relax Gaming slots directly for assistance.
In cases of disputes or concerns about your interaction with us or our partners, please direct your inquiry to the UKGC (gamblingcommission.gov.uk), which oversees all regulated online gambling in the United Kingdom. They will be able to provide guidance on how best to proceed and mediate where necessary.
We strive to respond promptly to all inquiries within a reasonable timeframe. However, please note that our support hours of operation may vary depending on your location and the specific casino operator you are interacting with.
For advice on protecting your account or preventing unauthorized access, please refer to our help centre section for guidance. You can also reach out to the support team of the relevant online casino where you play our content.
Our games are designed to be accessible across a variety of devices, including smartphones and tablets. However, if you encounter any technical issues or compatibility problems with your device, please contact the relevant online casino's support team directly for assistance.
We do not offer direct multilingual support; however, some of our partner casinos may provide customer service in multiple languages depending on their regional requirements.
When reaching out to us, it is helpful if you include as much detail about your query or issue as possible so we can assist you more efficiently. However, please note that we cannot respond directly via social media channels due to the nature of our support setup.
If you are unable to find an answer in our help centre section or have a specific request not covered by one of our support channels above, please reach out to your online casino's support team for assistance. They will direct you to the correct resource or provide a resolution based on their guidelines and policies.
For immediate answers to frequently asked questions, we recommend visiting our help centre section.
